Elasticsearch, Logstash, and Kibana delight in the good thing about possessing vivid and helpful communities. You've got our assurance of large-top quality support and single source of truth of the matter being an Elasticsearch Company shopper, however the Elastic Group can be a handy source for you everytime you want it.
If you are in totally free demo, you also are eligible to have the Elasticsearch Services Conventional degree support for as long as the demo is Lively.
Should you be using a distribution listing as your registered electronic mail, You can even sign up a second e-mail handle with us. Just open a scenario to let us know the title and electronic mail address you want to to be extra.
Dedicated Elasticsearch specialist support Elasticsearch support when and in which you will need it Just like our other offerings, if you'll want to manage your Elasticsearch cluster on your own, we can even now give the 24x7x365 specialist support readily available in our managed supplying.
Contain the deployment ID that you would like help with, particularly when you have quite a few deployments. You can find the deployment ID on the overview web site on your cluster inside the Elastic Cloud Console.
In case you have any complex issues that aren't for our Support staff, hop on our Elastic Local community community forums and acquire answers in the experts in the community, together with people today from Elastic.
Our managed assistance pedigree and broad customer foundation makes sure that we have the knowledge to fit any customer ecosystem. It’s what we do every day Each day, we provide mission critical, significant functionality, and usually-on details answers for our clients. Our enterprise is focused on the operational functionality of Elasticsearch and complementary open resource info layer systems. Devoted team Elasticsearch support crew is made up of committed engineers and Elasticsearch specialists with in depth operational working experience. We've got the ability to support keep the clusters operating successfully and efficiently less than different conditions and use conditions Spin up a cluster in minutes No cost Trial
Talk about your particular requirements If you enter a support contract with Instaclustr, you're going to be leveraging greater than three hundred million node several hours of management and support practical experience with open supply technologies, including the Open up Distro of Elasticsearch.
If you contact us by electronic mail, remember to use the email deal with which you registered with, to ensure that we may help you more promptly.
Explain the situation. Include any related specifics, together with mistake messages you encountered, dates and occasions when the challenge transpired, or the rest you believe could be valuable.
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Seeking crisis Elasticsearch support? Will you be owning operational difficulties with your self-managed Elasticsearch cluster in production environment?
By electronic mail: [email protected]. When you Get hold of us by e mail, remember to use the email deal with which you registered with, making sure that we can help you additional swiftly. In case you are using a distribution listing as your registered e-mail, It's also possible to sign up a 2nd email handle with us.
These membership degrees deliver confirmed response instances for support troubles, superior support protection several hours, and support contacts at Elastic. It also incorporates support for a way-to and advancement queries. The exact support protection is determined by your membership amount.
Our support webpages are already provided in English, to translate to your required language You need to use the Elasticsearch support built-in translate perform in Chrome or Firefox.
With the release of The brand new Support Portal, even When you've got an present account, there's a chance you're prompted to update your password.
Consist of the deployment ID that you'd like assist with, particularly when you have numerous deployments. The deployment ID are available over the overview page to your cluster while in the Elasticsearch Company Console.
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Being an Elasticsearch Company client, you may get an e-mail with Recommendations the way to log in on the Support Portal, where you can monitor the two present and archived instances.
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